![]() ![]() remember, I banked with them for 3-3.5years. they responded to the BBB saying that they had communicated with me and Informed me and sent me notice(2hours after they already closed it) and said something about my w-9 but I'd updated it a year ago and when I was able to use my husbands account to speak to a rep, I recorded it, he confirmed that I didn't need to update my w-9 and that they hadn't sent me any emails other than the notice and one more that said they closed my credit account because my spending was closed but gave no explanation or steps to fix it and I have still not heard anything from anyone and I still can't cash these damn checks. No one is emailing me back and I've filed complaints with BBB, FDIC, CHIME, BANCORP and several other places. ![]() The notice they sent me was sent 2 hours after my account was already closed and when I actually got 2/3 checks they were supposed to send, I can't cash them anywhere because they're fake checks that aren't even logged in the banks system that is listed on the check. I had just gotten my credit builder card as well and after 3 years, several referrals and being married for a year, they closed my account a few hours after I got paid with no advance notice.
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